DCA Average Valuations

My Claim Group is a trading name of The Claims Protection Agency Ltd, a claims management company regulated by Financial Conduct Authority (FCA No. 836470). Our check is 100% free. Once we present the results of our assessment we will make a suggestion to you from our panel of Solicitors, but your are under no obligation to proceed. Our Solicitors work on a no win no fee basis (subject to exclusions, for full details click here) which may include Legal Expenses and cancellation charges for any claim cancelled after the 14 day cooling-off period. You will have the chance to review the Solicitor paperwork once we complete our initial work and identify a valid claim. If your case is a type where a member of our law firm Panel can help you claim back compensation, we will give you the choice to proceed with them. The current fees are up to 36% including VAT on successful claims. We may receive a commission from your Solicitor, but you do not need to pay us anything.The customer is not required to use the services of a firm which carries on regulated claims management activity to pursue their claim. It is possible for the customer to present the claim themselves for free, either to the person against whom they wish to complain or to the relevant Financial Ombudsman Service (FOS) or the statutory compensation scheme (FSCS).

If we are successful in obtaining an offer or payment of Compensation, then you pay us a Success Fee which is calculated based on the amount of Compensation your lender offers per credit agreement. The table below details the Success Fee percentage applicable to different bands of Compensation, and the maximum total Success Fee for each compensation band.

If you have an outstanding balance with your Lender they may use all, or part of, your compensation to pay this outstanding balance meaning that you may not receive any cash "in hand". In this event, our Success Fee will still be calculated against the full compensation amount.

Example 1: If your Lender makes an offer of £1,000 compensation and you have no outstanding balance with the Lender, your Lender will pay us £1,000. Of this, £360 will be deducted to pay our Success Fee and VAT, and £640 will be paid to you.

Example 2: If your Lender makes an offer of £1,000 compensation and you have an outstanding balance of £800 with the Lender, your Lender may use the compensation offered to pay the outstanding balance meaning they will only pay us £200. We would use this £200 toward our Success Fee and VAT, which would leave a balance of £160 payable by you.