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Claims made simple

With years of experience working alongside the legal sector our experts can help you every step of the way.

Start your claim

You do not need to use a claims management company to make a complaint, you can make a complaint to the lender, or you can refer your claim to the Financial Ombudsman Service (FOS) yourself for free.

We receive a fee after a successful payout or a referral fee from your solicitor and this does not affect the compensation you will receive.

Your successful claims made through any of our panel(s) are subject to a Success Fee, charges as per your terms of business (Fee’s may range from 18% to 36% (Inclusive of VAT), depending on level of redress you have received)

Our panel operate on a No Win No fee basis, If they do not win, you do not pay anything. Clients have a 14 day “Cooling-Off” period during which time they may cancel at any time without charge. After this time, cancellation will result in the application of the Cancellation Fee. For more information please check our no win no fee page or consult your solicitor.

Mis-sold Interest Rates

Paying too much due to misleading rates? We'll help you get it back.

Hidden Fees

You may be overpaying due to unfair interest rates. We'll help you claim it back.

Average Potential Refunds of £4,000**

Clients could recover an average of £4,000**. You could be entitled to a refund too.

No Win, No Fee Guarantee*

Our panel of solicitors operate on a No Win No fee basis. If they do not win, you do not pay anything. Clients have a 14 day "Cooling-Off" period during which time they may cancel at any time without charge. After this time, cancellation will result in the application of the Cancellation Fee.

Your Choice Matters

You do not need to use a claims management company to make a complaint, you can make a complaint to the lender, or if unsuccessful you can refer your claim to the Financial Ombudsman Service (FOS) yourself for free.

Transparent Fees

Successful claims made through any of our panel(s) are subject to a Success Fee, charged as per your terms of business (Fee's may range from 18% to 36% inclusive of VAT, depending on level of redress you have received). We receive a fee after a successful payout or a referral fee from your solicitor and this does not affect the compensation you receive.

Important Regulatory Information

The Financial Conduct Authority (FCA) has issued important statements regarding vehicle finance mis-selling and Discretionary Commission Arrangements. View FCA Statements on Vehicle Finance Mis-selling (PDF, 1.1MB)

MCG office

Our impact in numbers

We have a track record of helping people get the compensation they deserve.

1.8m+Total Potential Claims Reviewed as of 2025
£4000**Potential Average payout

*You can claim for free without using a CMC by contacting the finance provider and then using the Financial Ombudsmen Service*

Did you take a car out on PCP/HP finance between 2007 - 2021? If so, you’re potentially due money.

40% of HP and PCP finance deals between 2007 and 2021 may have included secret commissions. This means you might have overpaid and could be due compensation!

Imagine the impact of those hidden commissions on your hard-earned money. It’s time to take back what’s rightfully yours! 💰💪

Tap the button to find out how we could help you.

💰 Potential Average Compensation £4000** 💼 Major providers covered: BlackHorse, Santander, BMW and more 💸 Over £300M** annually in overpaid commissions in the UK*

Start your claim
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Our customers love us

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"Friendly, quick, reliable service"

Kristofer Connaghan
16 December 2024

"

My Claim Group is spot on. Brilliant staff, great customer service.

Rose
13 December 2024

"

Very helpful with our query and couldn't do enough to help

Tracey Brown
17 December 2024

"

Friendly, easy to talk to and dealt with my query with ease and little fuss.

Michael Rathbone
18 October 2023

How it works

1
Enter Your Details & Sign for us to start your claim

Start your claim by providing your details and signing and agreeing to our terms and solicitors’ agreement—it’s quick and easy.

2
We Find Your Car Finance Agreements

Using a historic credit search, we locate your past car finance agreements. This is a soft credit check, meaning it won’t affect your credit score.

3
No Win, No Fee with Our Partnered Solicitors*

Your claim is handled on a No Win, No Fee basis, so you only pay if your claim is successful—no upfront costs or hidden fees.

4
We Submit Your Claim to one of Our Partnered Law Firms

Once we’ve gathered everything, we pass your signed documents to one of our partnered solicitors, who will run and process your claim from start to finish.

5
Get Paid

If your claim is successful, your compensation will be paid directly into your chosen bank account.

Solicitor fees are up to 36% inc VAT. We receive a fee after a successful payout or a referral fee from your solicitor and this does not affect the compensation you will receive. You do not need to use a claims management company, you can claim for free directly with your lender or the Financial Ombudsman Service. **See our DCA Average Valuations page for the FCA reference, solicitor fee table & average valuations.

Frequently Asked Questions

No win? No fee.

No-Win No-Fee

Our partners operate on a no-win no fee basis. You only pay if your claim is successful. Start your claim today

Fair Compensation

Your solicitor will handle your claim, allowing you to concentrate on what matters most

Expert Support

Your solicitor will guide you through the process and keep you updated every step of the way